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We ship within 24/48 hours for orders in Italy and within 72/96 hours for international orders.

We accept all major credit cards and PayPal. All payments are processed securely through our platform.

The TQM CLUB is our exclusive loyalty program that rewards our best customers with progressive discounts. It's simple and automatic: the more you choose TQM, the more you save! There are three levels: LEVEL 1 (10% OFF) with a minimum spend of €100, LEVEL 2 (15% OFF) with a minimum spend of €500, and LEVEL 3 (20% OFF) with a minimum spend of €1,000. Once you reach a threshold, your level will be automatically updated and you can enjoy your exclusive discounts on all your future purchases - no coupons, no complications, no need to wait for sales!

Perché iscriversi al TQM CLUB?

• Sconti automatici senza dover inserire codici
• Programma permanente: il tuo livello rimane valido nel tempo
• Nessuna restrizione: gli sconti si applicano su tutto il catalogo
• Più acquisti, più risparmi: un vantaggio esclusivo per i clienti fedeli
• Non devi aspettare gli sconti di fine stagione

We offer a 14-day return policy for all products in their original condition. To initiate a return, please contact our customer service team with your order number. Return shipping costs will be apply for the return.

Once your order ships, you will receive a confirmation email with a tracking number. You can use this number to track your package on our website under 'Order Tracking' or directly on the courier's website.

You can find detailed size charts on each product page. If you're between sizes, we generally recommend sizing up. If you need further assistance with sizing, please contact our customer service team.

Yes, We have offer a new way to reward our customers who choose TQM every day: no more end-of-season sales but an incremental discount for those who enjoy the TQM Club. The more you choose TQM the more discounts you will have!

International orders may be subject to import duties and taxes when the package reaches your country. These fees are the responsibility of the recipient and are not included in our shipping costs.

Care instructions are included with each product and can also be found on the product page. Generally, we recommend gentle cleaning methods to preserve the quality and lifespan of our products.